typing

Torplan Limited

The Type & Copy Shop Stationers

A BIT ABOUT THE COMPANY &

FREQUENTLY ASKED QUESTIONS

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A BIT ABOUT THE COMPANY:

The birth and evolution of The Type & Copy Shop Stationers is a tale of advancing technology. In 1970, Mr Frank Summerfield, a Chartered Consulting Engineer, diversified his admin department into the Copy Shop and Secretarial Services. The early 1980's saw growth into a busy telex bureau. The potential rise of fax was quickly spotted and as predicted, the fax bureau services took over telex. Word processors overtook typewriters, then computers with sophisticated word processing, desktop publishing and graphics facilities overtook dedicated word processors. Matrix printers were replaced with beautiful quality laser printers. Top quality digital photocopiers transformed the old image photocopying. Complementary binding and laminating facilities were added to provide a total one-stop service. Ammonia plan printing machines gave way to clean, smart, large-size plan photocopying. With the advent of full colour laser copying pages burst into life in colour. The Type & Copy Shop Stationers pioneered the way in the North of England with the original Canon laser copier. A spin-off from this was the colour printing onto t-shirts, sweatshirts, jigsaws and the like, the client simply providing the image. Next, the reception was enhanced into a well stocked supplies shop alongside catalogue mail ordering of stationery sundries. As the MD is amongst the ever increasing number of enthusiasts with a family tree tracing hobby, family tree presentation became a further addition to the list of services offered. Frank continues his structural engineering practice [Structural Engineering] whilst the copy shop and secretarial services have been carried out by his assistants - a friendly, helpful team :-). We look forward to being of service to you!

reception

FREQUENTLY ASKED QUESTIONS

"What if I Live Miles Away From Your Office!"

Relax - distance is no obstacle! In fact, we have never met many of our regular clients face to face, they come from as far flung corners as from Scotland to New Zealand. Handwritten sheets for typing or originals for copying can be mailed or faxed through to us then the finished product posted back by earliest possible, often same day, return post. Audio cassette tapes can be well packaged and posted to us, live dictation can also be taken over the telephone. We would, however, recommend registered post for precious photographs or taking a photocopy before posting us the original of say a book manuscript which is your lifetime's work.

"So Who Are Your Customers? What Type of People Use These Services?"

All kinds - anyone and everyone! Large national companies know it makes sense to send some jobs out, they call it "outsourcing", whether because of work overloads, staff holidays or illness, tight deadlines or just those items that are plain tedious or difficult. Equally we don't turn away the local old ladies popping in with their knitting patterns and recipes! The self employed stagger in with mounds of tax returns and receipts to be copied, harassed students dash in for last minute typing of theses. Job seekers bring CVs, schools their timetables and wall displays, accountants bring figures, authors their literary creations, clubs and societies want newsletters, tickets and programmes. Artists and graphic designers proudly copy their creations in colour, solicitors copy photographic evidence. Factories may need manuals duplicated, restaurants their menus laminated, architects needing plans printed. Probably the majority of our customers run small businesses and see the sense in reducing their overheads rather than expending huge amounts of money on equipment and wages for staff, only to find that these stand idle most of the time, wastefully under-utilised. They bring us their paperwork to handle, often using the telephone answering message-taking service too so that they can be out making profits rather than tied to a telephone. Many working from home like the prestigious business mailing address service which protects their privacy. The list really is endless as potential applications can apply to all.

"What About Payment Arrangements?"

Payment for services or goods must be made prior to dispatch, or upon collection. For clients not local enough to pay cash upon collection, we recommend English currency cheques or payment by Credit Card [We take Mastercard, Visa, Delta and Eurocard]. Cheques can be payable to either 'Torplan Ltd' or 'The Type & Copy Shop Stationers.'

 

REFERENCES:-

We would like to thank the following customers who have kindly supplied us with references and permission to publish these on-line as recommendations:

"Justice For All has used the typing, faxing, copying and binding services for Torplan Ltd for many years now, often in the preparation of letters to MPs and reports for appeals against miscarriage of justice. We have always found them to provide an excellent service, well worth the money, friendly staff and fast delivery." [Mr James Stevenson and Dr Peter Wright Justice For All-The Manchester McKenzie Organisation - Criminal Appeal Experts & Legal Advisors]

"During the years I have been using the service of Torplan, I have always found the staff to be cordial, helpful and very mindful of their customer's (often urgent) needs. Service delivery promises have invariably been kept, work quality good and prices competitive." [Mr Brian Thorpe, Quality Management Training & Services Consultant]

"The Politics Association is an educational charity founded in 1969 to promote the study of local, national and international politics, both theory and practice and are delighted to be associated with Torplan Limited."

 

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© Copyright Torplan Ltd 1997 - Last Updated December 2002